Do you have any question?

Here we will try to answer the frequently asked questions that you normally ask us.

About Areoso

In high season, it is recommended to send the company all passenger information 15 days in advance, in order to obtain permission.
Yeah. During your stay in Areoso, you can bathe.

No problem, you can bring what you need to be on the beach: umbrella, cooler, towel, a backpack, etc.

You can bring what you need to have a pleasant time on the island, without overdoing it.

No, only one shift per day is allowed.

The Areoso islet has a maximum capacity of 50 people per shift.

Yes, provide us with your information and we will request permission for you. You can send us the information by WhatsApp to the number +34 650 410 322

Since the regulations have come into force, there are only 3 schedules: 10:00-13:00, 13:00-17:00 and 17:00-20:00.

About Children

Children up to 3 years old travel free of charge, up to 8 years old pay half the price of an adult. Children over 8 years old have the rate of an adult. For the company, regardless of their age, they represent an equal position but we try to collaborate with families.

**In the Areoso taxi service, children over 4 years old pay the rate of an adult.

Departure Day

Our departures are centralized in Illa de Arousa, except for the Trastio route that leaves from Vilanova de Arousa. The day before departure, you will receive an email or WhatsApp with the exact location.

**If you have booked departure from another port, wait to receive your WhatsApp with the exact location.

It is necessary to be at the port 10 minutes in advance
In high season, it is important to come at least 40 minutes in advance to find a parking space. In addition, there are usually traffic jams on the roads leading to our area. Possible parking areas if your departure is from the port of O Campo in Illa de Arousa.

Payments and Reservations

We recommend always booking as far in advance as possible. The reason is that places in high season tend to sell out quickly.
You simply have to select the day of your activity, enter your name and the amount to pay. Then add to cart and pay. Here we leave you a small video so you can do it easily:
Possible parking areas if your departure is from the port of O Campo in Illa de Arousa:
Select the day on the calendar, select the time, add the number of tickets you want, fill in your information and access the payment. Here we leave you a small video so you can do it easily:
Possible parking areas if your departure is from the port of O Campo in Illa de Arousa
Once payment has been made, you will immediately receive an order confirmation email.
Only cash payments are accepted on the ship. If you do not have it, we can send you a link to our online payment gateway.


Here we leave you the link so you can see the cancellation policy: Reservation Policy and Cancellations
Send us an email or WhatsApp informing us of your cancellation along with the order number.

About the boat

The boats have a maximum capacity of 12 people, each.
Unless snack service has been contracted on board, there is no food during the routes. Discover the different snack options.
To date no one has gotten seasick on our boats. The feeling of back and forth is negligible, since the boat is in constant motion.
There are vests for everyone on the boat. The usual thing is not to use them, since within the estuary we have calm waters and we do not make departures when they could pose a risk to passengers. Furthermore, the regulations do not require passengers or the company to wear them.

No the boat is open. In it we have raincoats for all passengers.


Most of our routes do not have fixed schedules. We are characterized by adapting to what the client asks of us.

Animals on board

There is no problem. The dog can accompany you on all our routes, except if you are going to get off on an island, since it is not allowed.
Of course not!! It can go on the lap of its owner or on the floor of our boats. You will never be able to sit on the mats.

How to locate us

Yes, our services are available all year round.
We do not have an office open to the public. All our reservations are made by phone, email or WhatsApp.

People in wheelchairs or reduced mobility

Yeah!! Although our boats are not adapted for people in wheelchairs, with help we have always been able to carry out the activities without problems. It is important to notify the company so that the group can be picked up on a ramp and not on stairs.

There is no problem! Simply let us know so we can find a more suitable place to access the interior of the boat.

Others - About Routes

Yes, during the route you will be able to learn a little about the mussel cultivation process.
No, we do not provide that service. We only make hourly reservations with a skipper. See the different options we offer in our premium services.
It is not possible, since the sailors do not go out to work and we would not see any fishing gear. A good option would be to do the Tour “Return to Island of Arousa”.

Have you not found an answer to your doubt or question?

Open Chat

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You can exercise your rights at the email address More information in our offices and on our website.